Today IT assets have become widely distributed and with reduced visibility on the network. A lot of organizations spending a very high portion of their technology budget on ‘soft costs’ like purchasing, installing, managing, administration, troubleshooting, training and recruitment for supporting IT hardware and software. They are forced to put in a lot of energy and time into these activities because the systems are critical to business operations and any downtime can have a severely disastrous impact on production, customer satisfaction and revenues.
We help our clients not only to concentrate their efforts on the core business areas but also to utilize their existing infrastructure better. Our IT Facilities Management Services are a comprehensive set of services that help our customers to fully utilize their IT investments by improving availability, reliability and performance. We achieve this by offering a complete portfolio of customized services and expertise, from planning and design to procurement, installation, integration, migration assistance to system management, telephone support and on-site hardware and software fixes.
Our services include:
- End - to End IT infra support ( One time support, onsite support, on call support , remote management support.
- Outsourcing and Staffing support ( IT Manpower Outsourcing : L1, L2, L3, L4 support , SLA based support and reporting )
- Multivendor Global Support : On-site Enterprise Support Services, IT Project Management & Delivery, Application support services ( Redhat support, Oracle , Dev ops etc)
- Edge-IT AMC Services
- Core-IT AMC Services